Privacy Policy
What this policy covers
This Privacy Policy explains how Luwena Group (Pty) Ltd ("Luwena", "the Group") collects, uses and protects personal information submitted through this website, in a manner consistent with the Protection of Personal Information Act, 2013 (POPIA).
Information we collect
Information you provide directly through our enquiry, partnership and transportation forms, such as your name, organisation, contact details and the content of your message.
How we use it
To respond to enquiries, evaluate partnership and business proposals, coordinate requested services, and communicate with you about your enquiry. We do not sell personal information.
Retention and security
Information is retained only as long as reasonably necessary for the purpose it was collected, and reasonable technical and organisational measures are used to safeguard it.
Your rights
You may request access to, correction of, or deletion of your personal information by contacting info@luwena.co.za.
This is draft copy prepared for review and finalisation by Luwena Group's legal counsel prior to public launch.